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Frequently Asked Questions
How do I know it's working?
There is a complete log kept and is accessible from the main page of the backup application.
How long does it take?
It will take a few hours for the first backup but subsequent backups are usually less than 1/2 hour.
Should I back up my whole disk?
No.  Just the data files and other important files like email.  Applications must be reinstalled so a restore will not work.
Do I have to leave my PC on?
Great question.  Bensky Backups is very versatile and can be set to backup upon startup or shutdown or when idle if backing up in the middle of the night is not wanted.
What if I am out of town and need a file?
No problem.  Bensky Backups has a web restore feature that will work on any PC anywhere in the world with internet access.  Just select the files you want and they will be restored to the local PC.
Is it safe?
Yes, all of the data is encrypted on location and in process over the internet.  you hold the key and can only decrypt the data with that key.
Can I get an email report of the backup?
Bensky Backups has a feature to auto email the results of each and every backup.
Am I on my own with the install and configuration?
Absolutely not.  Bensky Backups believes in personal and professional support for all of our clients.  No one goes it alone at Bensky Backups.
How do I pay?
Simply sign up using the PayPal button and you will be billed monthly-automatically.  There is nothing to remember.
Can I get a copy of my data on a DVD?
Absolutely.  For a small fee we can burn an image of your data for restoring to any PC..
 

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